Apply for services at your local district office.

The Westchester County Department of Social Services provides a variety of services to county residents from four District Offices in Mount Vernon, Peekskill, White Plains and Yonkers.

Certain services are centralized and can be obtained at the Department of Social Services Central Office located at:

112 East Post Road, 5th Floor
White Plains, NY 10601
Hours: 9 a.m. - 5 p.m., Mon. - Fri., except holidays

Nondiscrimination notice
The County of Westchester complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The county does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. If you believe the county has failed to provide these services or discriminated in another way, read our nondiscrimination notice.

Case Management Information Center (CMIC)
By contacting our Case Management Information Center (CMIC) at (914) 995-3333, you can do the following without having to come to your local District Office:

  • Get general information
  • Have an Application mailed to you
  • Have a Recertification mailed to you
  • Check if documents were received
  • Check the status of your case
  • Notify the Agency that you have moved or update your contact information
  • Report any changes to your case
  • Get a copy of your budget
  • Have a copy of a notice or decision on your case mailed to you
  • Request a benefit card (CBIC)

The services and phone numbers below are located at the Central Office unless otherwise indicated.

Administration Phone
General Information (914) 995-5000
Case Management Information Center (CMIC) (914) 995-3333
Office of the Commissioner (914) 995-5515
ADA Requests (914) 995-5574
Constituent Affairs (914) 995-5523
Child Welfare Inquiries (914) 995-3017
Court Record Certification (914) 995-6027
Court Subpoenas and Record Access (914) 995-6027
FOIL (914) 995-5574
Media Inquires (914) 995-7459
Welfare to Work (914) 995-9334
   
Temporary Financial Services  
Alien Eligibility (914) 995-6055
Emergency Assistance (914) 995-6055
Family Assistance (914) 995-6055
Supplemental Nutrition Assistance Program (914) 995-3333
Guide Dog Food Program  (914) 995-6055
Home Energy Assistance (914) 995-3333
Safety Net Assistance (914) 995-6055
Temporary Assistance Services District Offices
Office of Program Integrity Welfare Fraud Hotline (888) 377-0009
Burial Assistance (914) 995-5640 or (914) 995-5617
   
Employment Services  
Westchester-Putnam Career Center
General Information (914) 995-3910 
NYS Dept of Labor Career Center at White Plains (914) 995-3926 
NYS Dept of Labor Career Center at Peekskill (914) 737-3490 
NYS Dept of Labor Career Center at Yonkers (914) 461-9077 
Unemployment Insurance Questions (888) 209-8124
   
Family and Children's Services  
Adoption (914) 995-5302
Adoption Recruitment 2-1-1
Adult Protective Services Intake (914) 995-2259
Child Abuse Hotline (800) 342-3720
Child Protective Services (914) 995-6028
Child Support Enforcement (888) 208-4485
Child Welfare Inquiries (914) 995-9307
Day Care Subsidies (914) 995-6522
Emergency Services (914) 995-2099
Foster Care Medicaid  (914) 995-5460
Foster Care Recruitment 2-1-1
Foster Care Resource (914) 995-5321
H.E.A.R.S. Family Line (888) 554-3277
Mandated Reporter Hotline (800) 635-1522
Preventive Services (914) 995-9333
Residential Services (914) 995-2232
   
Housing Services  
Homeless Services District Offices
Housing Services (914) 995-3333
   
Adult and Medical Services  
Adult Protective Services Intake (914) 995-2259
Emergency Services  (914) 995-2099
Foster Care Medicaid (914) 995-6754
Managed Care (800) 549-7650
Medicaid Applications: (914) 813-6129
- Home Care (914) 813-6204
- Community Certification (914) 813-6129 
- Nursing Home (914) 813-6204
Medicaid General (914) 995-3333
Medicaid Restricted Recipients (914) 995-6675
Medicaid Undercare:  
- Community Recertification (914) 813-6624
- Home Care (914) 813-6614
- Nursing Home (914) 813-6616
Medical Transportation  (866) 883-7865
Medicare Premium Payments (914) 813-6023
SSI Medicaid  (914) 813-6023
Third Party Health Insurance (914) 813-6092
Adoption Medicaid (914) 995-5302
Medicaid Spenddown (914) 813-6626
Fair Hearings Office, White Plains
 
Fair Hearings (914) 995-3908/                    3901
Request for Fair Hearing (800) 342-3334
   
Medical Assistance, 112 East Post Road / Mount Vernon 
 
Office of Medical Home Care Services (914) 995-6431
Institutional Assistance  (914) 813-6204
Managed Care Long Term (MCLTP) (914) 813-6204
Medical Transportation (866) 883-7865