The Office of Program Integrity (OPI) consists of several units which function to ensure the eligibility of Social Service customers, the integrity of Social Service programs and the prevention of Welfare fraud. It is important to report suspected fraud to ensure that County tax dollars are being used for the intended reason -- to help those in need.
The Fraud Unit receives and investigates allegations of Welfare fraud made by the community as well as agency staff. Evidence of criminal conduct is referred for prosecution by the District Attorney. An administrative law process exists which seeks repayment and disqualification if Temporary Assistance and/or SNAP benefits are obtained improperly, but the situation does not meet the criminal prosecution standards. Every incorrect issuance of Temporary Assistance, Medical Assistance, SNAP, and Child Care benefits must be evaluated as to the cause and a repayment must be pursued. Payments may be the result of a recoupment against future benefits, voluntary payment, or may result from an offset against a tax refund or gambling and lottery winnings.
Allegations of Welfare fraud may be reported to the unit in a variety of ways:
Phone:(888) DSS-0009 or (888)-377-0009 or (914) 995-5643
Fax: (914) 995-5658
Online: Fraud form
112 East Post Rd,, 6th Fl.
White Plains, NY 10601
Intentional Program Violation
An Intentional Program Violation (IPV) is an act of any person who applies for or receives assistance (Temporary Assistance, SNAP, Medicaid) and who intentionally misrepresents, conceals or withholds facts for the purpose of establishing or maintaining eligibility or the level of benefits. A person found guilty of committing an IPV by a civil, criminal or administrative court can be subject to court ordered penalties including being disqualified from receiving benefits. Westchester OPI reviews, investigates and refers cases for the determination of Intentional Program Violations and also monitors the implementation of the resulting penalties.
The Front End Detection Unit or FEDs, conducts investigations and office interviews on applications for child care and cash assistance, including those from families, single adults, or married couples.
The Back End Detection Unit or BEDs, conducts investigations on active Temporary Assistance cases by doing field visits to residences and places of employment. They also conduct field visits on any new applications referred from FEDs as well as any child care referrals.
Computer Matches Unit
This unit uses computer matches with participating states' databases to identify potential duplicate assistance on behalf of an individual or family. The process monitors Cash Assistance, SNAP and Medical Assistance benefits. Computer matches with criminal justice databases yield information on customers that may be currently incarcerated or have outstanding warrants which render them ineligible for public benefits. Coordination exists with all levels of law enforcement to ensure timely closing of ineligible cases.
Vendor Audit and Performance Analysis Unit
This unit conducts internal audits of the department's various programs and procedures to ensure regulatory compliance, program eligibility and to deter fraudulent activity. The results of these audits are used to promote continuous quality improvements within our programs.