The low income Home Energy Assistance Program (HEAP) is a federally funded program administered by the Westchester County Department of Social Services that assists eligible low-income, elderly and disabled residents with home heating costs.

HEAP Program start dates

  • 2020-2021 Regular HEAP Program opens Nov. 2, 2020.
  • 2020-2021 Emergency HEAP Program opens Jan. 4, 2021.

Eligibility for regular HEAP benefit
A household (HH) must pay for heat directly or make undesignated payments for heat in the form of rent. A household must also reside in a HEAP-eligible living situation.

Gross Monthly Income Eligibility Guidelines 2020-2021
HH size$ max.
1 2,610
2 3,413
3 4,216
4 5,019
5 5,822
6 6,625
7 6,775
8 6,926
9 7,077
10 7,227
11 7,378
12 7,775
  • Applications for Regular HEAP may be submitted online at myBenefits.ny.gov.
  • Public Assistance and Food Stamp customers can apply for HEAP at their local social services district office. If you have questions, call (914) 995-3333. These households can mail their completed applications to the HEAP Unit, 112 East Post Rd. 5th Fl., White Plains, NY 10601.
  • Download the application, complete, print and sign. A Spanish version is available.
  • Individuals over the age of 60, permanently disabled or in receipt of SSI can apply for HEAP through the Westchester County Department of Social Services at (914) 995-3333. These households can also mail their completed applications to the HEAP Unit, 112 East Post Rd. 5th Floor, White Plains, NY 10601.

Criteria for emergency HEAP benefit

  • Your electricity is necessary for your heating system to work and is either shut-off or scheduled to be shut off - or
  • Your natural gas heat is off or scheduled to be shut-off  - or
  • You are out of, or in danger of, running out of fuel (oil, propane, wood, or coal) - or
  • Your essential applicant-owned heating equipment is inoperable