Apply for services at your local district office.
The Westchester County Department of Social Services provides a variety of services to county residents from four District Offices in Mount Vernon, Peekskill, White Plains and Yonkers.
Certain services are centralized and can be obtained at the Department of Social Services Central Office located at:
112 East Post Road, 5th Floor
White Plains, NY 10601
Hours: 9 a.m. - 5 p.m., Mon. - Fri., except holidays
Nondiscrimination notice
The County of Westchester complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The county does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. If you believe the county has failed to provide these services or discriminated in another way, read our nondiscrimination notice.
Case Management Information Center (CMIC)
By contacting our Case Management Information Center (CMIC) at (914) 995-3333, you can do the following without having to come to your local District Office:
- Get general information
- Have an Application mailed to you
- Have a Recertification mailed to you
- Check if documents were received
- Check the status of your case
- Notify the Agency that you have moved or update your contact information
- Report any changes to your case
- Get a copy of your budget
- Have a copy of a notice or decision on your case mailed to you
- Request a benefit card (CBIC)
The services and phone numbers below are located at the Central Office unless otherwise indicated.
Administration | Phone |
General Information | (914) 995-5000 |
Case Management Information Center (CMIC) | (914) 995-3333 |
Office of the Commissioner | (914) 995-5515 |
ADA Requests | (914) 995-5574 |
Constituent Affairs | (914) 995-5523 |
Child Welfare Inquiries | (914) 995-3017 |
Court Record Certification | (914) 995-6027 |
Court Subpoenas and Record Access | (914) 995-6027 |
FOIL | (914) 995-5574 |
Media Inquires | (914) 995-7459 |
Welfare to Work | (914) 995-9334 |
Temporary Financial Services | |
Alien Eligibility | (914) 995-6055 |
Emergency Assistance | (914) 995-6055 |
Family Assistance | (914) 995-6055 |
Supplemental Nutrition Assistance Program | (914) 995-3333 |
Guide Dog Food Program | (914) 995-6055 |
Home Energy Assistance | (914) 995-3333 |
Safety Net Assistance | (914) 995-6055 |
Temporary Assistance Services | District Offices |
Office of Program Integrity Welfare Fraud Hotline | (888) 377-0009 |
Burial Assistance | (914) 995-5640 or (914) 995-5617 |
Employment Services | |
Westchester-Putnam Career Center | |
General Information | (914) 995-3910 |
NYS Dept of Labor Career Center at White Plains | (914) 995-3926 |
NYS Dept of Labor Career Center at Peekskill | (914) 737-3490 |
NYS Dept of Labor Career Center at Yonkers | (914) 461-9077 |
Unemployment Insurance Questions | (888) 209-8124 |
Family and Children's Services | |
Adoption | (914) 995-5302 |
Adoption Recruitment | 2-1-1 |
Adult Protective Services Intake | (914) 995-2259 |
Child Abuse Hotline | (800) 342-3720 |
Child Protective Services | (914) 995-6028 |
Child Support Enforcement | (888) 208-4485 |
Child Welfare Inquiries | (914) 995-6028 or (914) 995-9311/9306 |
Day Care Subsidies | (914) 995-6522 |
Emergency Services | (914) 995-2099 |
Foster Care Medicaid | (914) 995-5460 |
Foster Care Recruitment | 2-1-1 |
Foster Care Resource | (914) 995-5321 |
H.E.A.R.S. Family Line | (888) 554-3277 |
Mandated Reporter Hotline | (800) 635-1522 |
Preventive Services | (914) 995-9333 |
Residential Services | (914) 995-2232 |
Housing Services | |
Homeless Services | District Offices |
Housing Services | (914) 995-3333 |
Adult and Medical Services | |
Adult Protective Services Intake | (914) 995-2259 |
Emergency Services | (914) 995-2099 |
Foster Care Medicaid | (914) 995-5460 |
Managed Care | (800) 505-5678 |
Medicaid Applications: | (914) 813-6129 |
- Home Care | (914) 813-6614 |
- Community Certification | (914) 813-6129 |
- Nursing Home | (914) 813-6618 |
Medicaid General | (914) 995-3333 |
Medicaid Restricted Recipients | (914) 995-6623 |
Medicaid Undercare: | |
- Community Recertification | (914) 813-6624 |
- Home Care | (914) 813-6614 |
- Nursing Home | (914) 813-6616 |
Medical Transportation | (844) 666-6270 |
Medicare Premium Payments | (914) 813-6024 |
SSI Medicaid | (914) 813-6023 |
Third Party Health Insurance | (914) 813-6024 |
Adoption Medicaid | (914) 995-2364 |
Medicaid Spenddown | (914) 813-6626 |
Fair Hearings Office, White Plains |
|
Fair Hearings | (914) 995-3908/3901 |
Request for Fair Hearing | (800) 342-3334 |
Medical Assistance, 112 East Post Road / Mount Vernon |
|
Office of Medical Home Care Services | (914) 995-5411 |
Institutional Assistance | (914) 813-6618 |
Managed Care Long Term (MCLTP) | (914) 813-6614 |
Medical Transportation | (844) 666-6270 |